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Q&As

Q & As

How can I get my medicines delivered at home?

1. You can send a whatsapp message, call or email Medihouse. 2. Share the doctor’s prescription through email or whatsapp 3. Give us the address where you want your package to be delivered. 4. Our delivery partner will call you to confirm the order. For ordering Home Delivery of Medicines, please contact as follows: Whatsapp – 9447771361 Call - 9400630000 Email – MediTvm@gmail.com Visit www.Medihouse.org for more details

Why should I use home delivery for my prescription medicines?

Home delivery is a convenient and cost-effective way of getting your prescription medicines delivered at your door step. With the outbreak of the pandemic, the Central Government has given permission to pharmacies with valid registration allowing door step delivery of medicines on submission of valid prescriptions. With the option of home delivery of medicines, people don’t need to venture out for their medicines, don’t need to stand it queues or get caught in crowd which will help prevent contacting the infection.

How can I get over-the-counter (OTC) medicines delivered?

You can now have your nonprescription medicine from Medihouse delivered to your home. Medicines required on emergency are given due priority and delivered as soon as possible

How many days it takes for Medihouse to delivery medicines?

Medicines required on emergency are given due priority. Once you share your list of medicines, our delivery partner will contact you. In general cases, mostly the medicines are delivered the same day of order.

Do we get discounts on home delivery of medicines?

Medihouse and Metro Pharmacy provide discounts on most of the medicines. The same discounts are provided even for home delivery of medicines

Are the medicines delivered by Medihouse genuine?

Medicines are delivered on sharing the valid prescriptions. Medihouse delivers only 100% genuine medicines. Medihouse is a sister company of Metro Scans and Laboratory which is in the Industry since 1990 and has built the reputation and trust of people over the years.

Is online medicine safe?

There is no difference in the safety aspect of medicines bought from a physical pharmacy or an online agency. We will need to ensure that the medicines are not outdated or substitutes. Medihouse offers only 100% genuine medicines.

Is it safe to order medicines online?

Considering the pandemic around, it is comparatively safe to order medicines online. With this, you can avoid venturing out, can stay away from queues and crowd in the pharmacy store.

What are timings for ordering medicines online?

The whatsapp number for ordering door-step delivery of medicines is open for 24 hours. The orders given in the night are delivered the next day. Whatsapp number – 9446981055

When I order for my prescription medicines, will my information be kept safe?

Yes. We ensure that we maintain the privacy of our customers. We only use this information to deliver the required medicines and to provide you with the best service. Once the medicines are delivered, we discard your details. Unless it is a customer who require monthly delivery of medicines, we do not store any of the customer details.

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